Optimization of transport logistics
Coordination and subsequent processing of transportation requests using email correspondence is time-consuming and does not allow for normal interaction between all participants involved in the process.
Receiving a transportation request is just the beginning. It is required to collect, systematize and process data. In the case of international transport, several highly specialized specialists are involved in the process mentioned above.
In addition to the manager supervising the application, customs brokers and a representative of the carrier company are involved in the process. You know what tasks everyone has without me, but it will probably be useful to know that we managed to significantly simplify and speed up the processes.
Let's start with a transportation request consisting of the shipping and delivery address, as well as cargo data. Obviously, you use different channels to attract clients and requests come in telegram chats, by phone and by email.
Imagine that each event described above automatically creates a request that can be simultaneously processed by highly specialized specialists, and the interaction is logged as in a group chat.
The broker and the carrier's representative are connected after entering the product range. Brokers, through interface tools, request from the client the documents required for customs clearance. The carrier's representative, having the required data, offers a rate. All documents necessary for processing are available in one place without sending by email, both from a PC and a smartphone.
Brokers and the carrier's representative gain access to application data via an invitation link or can be connected via the interface.