Business process-optimization

I believe you have a lot of clear examples of how a seemingly successful business turns the life of an initiator or leader into a squirrel wheel. Success is a “double-edged sword”! The abundance of calls, approvals, orders entails a load that sometimes negatively affects quality, reduces efficiency and, as a result, affects the company’s reputation.

“How does a squirrel get out of a wheel?”

Sometimes it gets funny! A manager who has realized the need to attract technologies capable of unloading the operating system cannot pay due attention to this issue for months and, as a result, remains stuck in the same wheel.

Let's try to figure out whether there is a way out of the situation and what steps should be taken given the lack of time and opportunity to pay due attention to the issue.

1) We involve a specialist in identifying business chains and working out the stages of each process of the enterprise. The cost of a specialist’s work, depending on experience and qualifications, is from 150,000 to 500,000 rubles / month, but based on the results of the latter’s work, you can move on.

2) Identification of production stages requiring optimization and technologies that allow this to be achieved. A specialist who is able to identify, assess and quantify the damage to the enterprise at a particular point of the “jam” is involved in this process.

3) Now you have a list in which the chains to be optimized are written in order of priority. We attract a specialist who is able to work through each chain, offer technologies that allow us to solve problems and express economic feasibility in numbers.

4) You have a list of problem areas and a method for eliminating them. We are engaging a technical director who, having familiarized himself with the calculations, can provide an architectural and technical justification, stages and approximate time frames for development and implementation.

As follows from what is described above, the procedure takes time and will definitely have an expense component, however, if there is an economic justification, it will not be difficult to make a decision.

Optimization examples

System for agreeing contract terms

This technological solution provides for the possibility of interaction between the parties when agreeing on the terms of contracts. As you know, contracts consist of sections in which the conditions are prescribed. Access to the document preparation is provided under specific authorization data (login and password). Each party can make changes to the document, which are subject to approval by the other party using the “accept changes” option. All changes and their sequence are recorded and recorded in a log. The document can be accessed by either party, either from a personal computer or from a mobile device. There is no need to waste time traveling to the office and unproductive meetings.

Automation of document flow

A client base, a lot of accompanying documentation, a history of interaction to which you need access at any time and from anywhere. Solvable! The obvious advantages are that there is no need to store documentation on office work computers - everything is encrypted in the cloud and accessible only to authorized users (with separate access rights) with the permission of the administrator. Within the system, useful and time-saving functions such as “create an invoice” can be implemented and sent to the recipient according to the settings (in a form convenient for the latter).

Systems of interaction between company divisions

It is obvious that each department performs its assigned functions. Suppliers have their own supplier base and tools for interacting with the latter. Sellers interact with buyers, etc. There is nothing more unpleasant than the lack of ability to monitor efficiency, but this can be solved if production tasks are subject to mandatory registration through a “system for monitoring the setting and implementation of tasks.” This approach will allow you to forget about the need to rummage through your mailbox (the system is integrated with the mail server); a request received from the contact form of the company’s website cannot be buried, but will become one of the tasks in the queue that cannot be deleted, but can only be forwarded to a specialized specialist and then with the obligatory indication of the reason for the redirection. It becomes possible to monitor the status and effectiveness of work performed by employees of the enterprise on the part of the head of the department and the enterprise as a whole.

Partner program

A tool for attracting customers and increasing sales is the heart of any commercial structure, with the possible exception of raw materials monopolists, but given the lack of diamond mines, gas or oil wells, we have to pay attention to this point.

The most profitable form of cooperation is, of course, the “payment of a percentage of the sale” model, but you can’t do it without special tools.